1. Introduction

Welcome to RugAlert ("we," "our," or "us"). We are committed to protecting your privacy and ensuring transparency about how we collect, use, and safeguard your information. This Privacy Policy explains our practices regarding data collection and usage when you use our platform.

2. Information We Collect

2.1 Wallet Address

When you connect your wallet to RugAlert, we collect your wallet address. This is necessary for:

• User authentication and account management
• Associating reports, votes, and comments with your account
• Preventing spam and abuse
• Admin verification and moderation

2.2 Twitter/X Handle

During account creation, we may collect your Twitter/X handle for verification purposes. This information is kept private and is only used for account verification by administrators.

2.3 User-Generated Content

We collect information you voluntarily provide, including:

• Project reports and submissions
• Comments and discussions
• Votes on reports
• Ticket submissions

2.4 Technical Information

We automatically collect certain technical information, including:

• IP addresses (for security and abuse prevention)
• Browser type and version
• Device information
• Usage patterns and interactions with the platform

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain our platform services
• To verify user accounts and prevent fraud
• To moderate content and ensure platform safety
• To respond to your inquiries and support requests
• To improve our platform and user experience
• To analyze usage patterns and platform performance
• To comply with legal obligations

4. Data Storage and Security

Your data is stored securely using industry-standard practices:

• Data is stored in secure databases with encryption
• We implement appropriate technical and organizational measures to protect your data
• Access to personal data is restricted to authorized personnel only
• We regularly review and update our security practices

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Public Content: Reports, comments, and votes you submit are publicly visible on the platform
• Service Providers: We may share data with trusted service providers who assist in operating our platform (e.g., hosting, analytics)
• Legal Requirements: We may disclose information if required by law or to protect our rights and safety
• With Your Consent: We may share information with your explicit consent

6. Your Rights

You have the following rights regarding your personal data:

• Access: Request access to your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data (subject to legal and operational requirements)
• Objection: Object to processing of your data
• Data Portability: Request transfer of your data

To exercise these rights, please contact us through our ticket system at /dispute.

7. Cookies and Tracking

We use cookies and similar tracking technologies to:

• Maintain your session and preferences
• Remember your theme preferences (light/dark mode)
• Analyze platform usage and performance

You can control cookies through your browser settings. However, disabling cookies may affect platform functionality.

8. Third-Party Services

Our platform integrates with third-party services, including:

• Wallet connection providers (RainbowKit, WalletConnect)
• Blockchain networks (Ethereum, Base, Arbitrum, Polygon, etc.)
• Hosting and infrastructure providers

These services have their own privacy policies. We encourage you to review them.

9. Children's Privacy

Our platform is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us by:

• Opening a ticket through our ticket system
• Selecting "Account Issue" or "General Inquiry" as the ticket type